Knowledgebase

WHAT YOU NEED BEFORE YOU BEGIN:

• Your SmartRG 505N modem/router, plugged in and powered on
• A computer, tablet, phone, or other device with internet browsing software installed – Internet Explorer, Firefox, Chrome, and Safari, are typical examples
• A connection between your device and the SmartRG 505N - We recommend doing this by connecting an Ethernet cord from your device to one of the LAN ports on the back of the SmartRG 505N, but you can also do this using WiFi.

 Routed Mode Setup

 You plan on using the built-in wireless router functions of the SmartRG 505N.

1. Open a web browser and go to the address http://192.168.1.1/admin.
2. Enter the Admin username and password (These are both "admin" unless you've changed them).
3. Click on the Advanced Setup link at the left.
4. Click on the WAN Service link.
5. If there is anything present in the Wide Area Network (WAN) Service Setup table, check the Remove box(es) and click the Remove button.
6. Click on the Layer2 Interface link.
7. Click on the ATM Interface link.
8. If there is anything present in the DSL ATM Interface Configuration table, check the Remove box(es) and click the Remove button.
9. Click the Add button found on the ATM Interface page.
10. Ensure the VPI and VCI fields are set appropriately based on your region:
• ON/QC: 0 and 35
• AB/BC: 0 and 33
• Eastern Provinces: Set as directed by Tek-IT
11. Check the Path0 (Fast) and Path1 (Interleaved) boxes. (This step is not applicable to newer firmware versions - these options are hidden and enabled by default). Click Apply/Save
12. Click on the PTM Interface link.
13. If there is anything present in the DSL PTM Interface Configuration table, check the Remove box(es) and click the Remove button.
14. Click the Add button found on the PTM Interface page.
15. Check the Path0 (Fast) and Path1 (Interleaved) boxes. (This step is not applicable to newer firmware versions - these options are hidden and enabled by default). Click Apply/Save.
16. Click the WAN Service link. Click the Add button.
17. Select atm0 from the dropdown list. Click Next.
18. Select PPP over Ethernet (PPPoE). Click Next.
19. Enter your DSL username into the PPP Username field.
20. Enter your DSL password into the PPP Password field.
21. If you are using Tek-IT Home Phone, check the Bridge PPPoE Frames Between WAN and LAN Ports box.
22. Ensure the Enable Firewall box and Enable NAT box are checked.
23. If you are using TekTalk, ensure the Enable SIP ALG box is not checked. Click Next.
24. Click Next. (Routing -- Default Gateway page)
25. Click Next. (DNS Server Configuration page)
26. Click Apply/Save (WAN Setup - Summary page)
27. You will be returned to the Wide Area Network (WAN) Service Setup page. Click the Add button again.
28. This time, select ptm0 from the dropdown list. Click Next.
29. Select PPP over Ethernet (PPPoE).
30. Ensure the 802.1P Priority and 802.1Q VLAN ID fields are set appropriately based on your region:
• ON/QC: 1 and 35
• All Other Provinces: -1 and -1
31. Click Next.
32. Enter your DSL username into the PPP Username field.
33. Enter your DSL password into the PPP Password field.
34. If you are using Tek-IT Home Phone, check the Bridge PPPoE Frames Between WAN and LAN Ports box.
35. Ensure the Enable Firewall box and Enable NAT box are checked.
36. If you are using Tek-IT Home Phone, ensure the Enable SIP ALG box is not checked. Click Next.
37. Click Next. (Routing -- Default Gateway page)
38. Click Next. (DNS Server Configuration page)
39. Click Apply/Save (WAN Setup - Summary page)

Bridged Mode Setup

You plan on using your own wireless router with the SmartRG 505N instead of the built-in wireless router functions.

1. Open a web browser and go to the address http://192.168.1.1/admin.
2. Enter the Admin username and password (These are both "admin" unless you've changed them).
3. Click on the Advanced Setup link at the left.
4. Click on the WAN Service link.
5. If there is anything present in the Wide Area Network (WAN) Service Setup table, check the Remove box(es) and click the Remove button.
6. Click on the Layer2 Interface link.
7. Click on the ATM Interface link.
8. If there is anything present in the DSL ATM Interface Configuration table, check the Remove box(es) and click the Remove button.
9. Click the Add button found on the ATM Interface page.
10. Ensure the VPI and VCIfields are set appropriately based on your region:
    • ON/QC: 0 and 35
    • AB/BC: 0 and 33
    • Eastern Provinces: Set as directed by Tek-IT
11. Check the Path0 (Fast) and Path1 (Interleaved) boxes. (This step is not applicable to newer firmware versions - these options are hidden and enabled by default). Click Apply/Save
12. Click on the PTM Interface link.
13. If there is anything present in the DSL PTM Interface Configuration table, check the Remove box(es) and click the Remove button.
14. Click the Add button found on the PTM Interface page.
15. Check the Path0 (Fast) and Path1 (Interleaved) boxes. (This step is not applicable to newer firmware versions - these options are hidden and enabled by default). Click Apply/Save.
16. Click the WAN Service link. Click the Add button.
17. Select atm0 from the dropdown list. Click Next.
18. Select Bridging as the WAN service type. Click Next.
19. Click Apply/Save (WAN Setup - Summary page)
20. You will be returned to the Wide Area Network (WAN) Service Setup page. Click the Add button again.
21. This time, select ptm0 from the dropdown list. Click Next.
22. Select Bridging as the WAN service type.
23. Ensure the 802.1P Priority and 802.1Q VLAN IDfields are set appropriately based on your region:
    • ON/QC: 1 and 35
    • All Other Provinces: -1 and -1
24. Click Next.
25. Click Apply/Save (WAN Setup - Summary page).
26. Optionally, you can now disable the modem's WiFi features by holding the small, black "WLAN" button (on the back of the modem) until the green "WLAN" light (on the front of the modem) turns off. If you need to re-enable WiFi, hold the "WLAN" button until the "WLAN" light turns on.

You can now connect your wireless router and set it up for a PPPOE connection, using the username and password provided by Tek-IT. Please follow this link to the most popular router models.

Wireless Setup

1. Open a web browser and go to http://192.168.1.1/admin
2. Click on the Wireless link.
3. Ensure the Enable Wireless box is checked.
4. Set the SSID to your desired wireless network name. This name will show up when you search for wireless networks.
5. Click Apply/Save
6. Click on the Security link.
7. From the Select SSID dropdown menu, select the SSID name created in step 5.
8. From the Network Authentication dropdown menu, select your preferred wireless security type:
• Open is unsecure, not requiring a password or key. NOT RECOMMENDED.
• Shared (commonly known as WEP) uses less secure wireless passwords or keys and is quickly broken using the right software tools. Use only with much older devices (2003 and older) that do not support the newer and more secure WPA security types. NOT RECOMMENDED.
• 802.1X, WPA, WPA2, and Mixed WPA2/WPA require a separate piece of equipment called a "radius server" to connect devices, making them less convenient. PSK (Pre-Share Key) versions do NOT require a radius server, making them more common for home use.
• WPA-PSK is widely compatible, but is less secure than the newer WPA2-PSK type.
• WPA2-PSK is the most secure of the shared key types, but may not be supported by devices older than 2006.
• Mixed WPA2/WPA-PSK is backwards compatible with most older devices, but is less secure than WPA2-PSK only mode.
9. Uncheck the Use Base MAC Address as WPA/WAPI Passphrase option
10. Enter your desired WPA/WAPI passphrase (or Network Key if Shared was selected), this will be your wireless password.
11. Click Apply/Save.